Privacy Policy for AudiLabiz

1. Introduction

AudiLabiz (“we”, “our”, “us”) provides digital solutions for auditing and financial verification. This Privacy Policy explains how we collect, use, disclose, and protect personal information. It also includes GDPR and Cookie Policy disclosures for users located in the EEA/UK and outlines how we align with Canadian privacy requirements (e.g., PIPEDA and applicable provincial laws).

2. Data Controller and Contact

The data controller is AudiLabiz. For questions or requests, contact privacy@audilabiz.com.

3. Information We Collect

  • Account information: name, email, password, role/organization you provide.
  • Workspace content: reports, statements, ledgers, and related metadata uploaded by you.
  • Usage data: preferences, settings, feature interactions, and event logs.
  • Support data: messages and attachments you submit for help.
  • Technical data: IP address, device identifiers, browser type, timestamps, diagnostics.

4. Purposes and Legal Bases (GDPR)

  • Provide the service (contract): account setup, authentication, and core features.
  • Legitimate interests: security, reliability, product improvement, and analytics that respect your rights.
  • Consent: certain cookies/analytics; can be withdrawn at any time.
  • Legal obligations: meeting regulatory and record-keeping duties as applicable.

5. How We Use Information

  • Operate, maintain, and improve the platform.
  • Host and process documents you upload at your direction.
  • Generate summaries, comparisons, and review outputs you request.
  • Provide support and communicate about service updates.
  • Monitor, prevent, and address security incidents or misuse.

6. Retention

We retain information for as long as needed to deliver the service and meet legal requirements. If you request deletion of specific records or your account, we will act within a reasonable timeframe; backups may persist for a limited period consistent with our backup policy.

7. Sharing and Service Providers

We use trusted providers for hosting, infrastructure, analytics, support, and security. These providers process information only under our instructions and are bound by confidentiality obligations. We do not sell personal information.

8. International Transfers

Where data is transferred across borders, we implement safeguards such as Standard Contractual Clauses or comparable mechanisms to protect your information according to applicable law.

9. Security

We employ administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, or loss. No system is completely risk-free; we regularly assess and improve our safeguards.

10. Your Rights

  • Access/rectification: obtain a copy and request corrections.
  • Deletion: request deletion subject to legal exceptions.
  • Restriction/objection (GDPR): request limits on processing where applicable.
  • Portability (GDPR): receive certain data in a commonly used format.
  • Consent withdrawal: change cookie/analytics preferences at any time.
  • Complaints: contact the Office of the Privacy Commissioner of Canada or your local authority.

11. Cookie Policy

Cookies help us operate the platform and understand usage.

  • Essential: authentication, session management, security.
  • Preferences: language and interface settings.
  • Analytics: aggregated insights to improve features.

Consent: Where required, we display a consent banner. You can adjust preferences at any time via the cookie settings link in the footer. Blocking some cookies may limit functionality.

12. Children’s Privacy

The service targets professional use and is not intended for children. If a minor’s data was provided, contact us to request removal.

13. Changes

We may update this Policy to reflect operational or legal changes. We will post the revised version with an updated effective date.

14. Contact

Privacy inquiries: privacy@audilabiz.com.